Question: Can You Return Open Box Items From Best Buy?

Can I return an open box item?

Regarding returns of Open Box sales, you receive the exact same return period as you would a brand new item.

Which is 15 days for non-rewards and/or standard rewards members, 30 days for Elite Rewards members, and 45 days for Elite Plus Rewards members..

Does Best Buy have a restocking fee?

Restocking fees There is no restocking fee if the product is unopened or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law.

Can I return something without a box?

Most do say that items must be returned in original packaging. If the item is defective and you don’t have the box then you might have to pursue a fix or refund following the manufacturer’s warranty rather then deal with the store.

Can you return a product without the box?

If you’re returning something for a refund, it should come in the original packing or box it came with, unless it doesn’t have one. If you’re talking about the outside box that had the shipping label or whatever it came with, no, you don’t need to pack in the same box or envelope.

How long is Best Buys return policy?

15 daysLearn more about Best Buy’s return policies here Usually, Best Buy gives customers 15 days from the day they received their order to make a return on most standard products. An exception applies to cell phones, cellular tablets, and cellular wearables, which is 14 days.

Does Best Buy open box mean used?

It’s a product that was either returned or used as store display and does not have the original box anymore but has all original accessories included. They are sold at a reduced price. Beware of open box.

What is open box item?

Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer.

What does Best Buy open box excellent mean?

Some open-box products served as in-store displays. Each open-box product was tested or inspected to verify proper working order and physical appearance, and assigned a condition — Excellent-Certified, Excellent, Satisfactory or Fair. … Learn more about product conditions in the next section.

Do you need the box to return something at Best Buy?

Return and Exchange Promise states: Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.

Is open box better than refurbished?

However, there’s a big difference between refurbished and open-box products. Refurbished items are damaged goods that have been repaired to return them to like-new condition, while open-box items have simply been returned to the store for some reason, then put back on store shelves with an open-box label.

How strict is Best Buy return policy?

Best Buy’s return policy has a standard return policy of 15 days from the date of purchase. Items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days.

Are open box laptops good?

Technically, in terms of quality, an open box laptop should be no different than a brand-new laptop. … Once the merchandise is removed from the box its value immediately decreases, and much of the time, an open box laptop simply is a like-new laptop at a discounted price, making it an excellent deal.

Do open box items have warranty Best Buy?

While Best Buy open box products are covered under the manufacturer’s warranty, the company’s buying guide explains that “exceptions may apply” with regards to that warranty. … In that case, you can send it in to initiate the warranty. Even without the card present, an open box item may be covered by the warranty.

Can I return something I broke?

You are expected to honor your return policy. If the buyer is claiming the item broke because it was defective, you would be expected to pay return shipping and issue a full refund. You are going to need to authorized the return. The item is within your return policy.

What does like new open box mean?

In general, it means the customer opened the box, didn’t like it and returned it quickly in the original packaging with everything complete. It may or may not have been used. Since they cannot sell it as new, they still want to sell it.

Can you negotiate Best Buy open box?

Always haggle on floor models, open box items, damaged box items, and clearance items. If the packaging itself is damaged, that’s like finding an item with “please ask for a discount on me” written all over it.